Digital Health May 19, 2023
Vitality has completed a pilot that found its health insurance members who used conversational AI support through the Wysa app demonstrated clinically significant reductions in anxiety and depression symptoms.
A cohort of 60,000 UK VitalityHealth members were identified, who had been screened as likely to need support for their mental health. This group were offered access to Wysa premium for a year. During the onboarding process, each user’s anxiety and depression score was measured using standardised clinical questionnaires.
Improvements in users’ scores were noted after 28 days, and were statistically and clinically significant across the group. The anxiety screening showed a 31% reduction in moderate anxiety symptoms and a 38% reduction in severe anxiety.
The depression screening questionnaires revealed a...
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