Becker's Healthcare January 13, 2025
Paige Twenter

In conversations about virtual, team-based nursing services, the term “nurse-to-patient ratios” is an anachronism, according to nursing leaders at Providence and Trinity Health.

Within the traditional primary nursing model, a virtual mountain of research demonstrates low nurse-to-patient ratios bolster safety and quality of care. However, as new virtual programs emerge and pick up steam, new research indicates that virtual nursing models improve communication, safety and quality — all without assigning a ratio.

Cynthia Salisbury, MSN, RN, executive director of nursing operations at Renton, Wash.-based Providence, likened jamming the term “ratio” in virtual nursing conversations to applying the “miles per gallon” metric to electric vehicles. Both terms apply to things becoming obsolete: primary nurse-led care and gasoline-fueled cars.

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