Becker's Healthcare December 29, 2025
Many health systems with virtual nursing programs say these remote care models have strong ROI — but few share specific wins and results.
Bedside nurses have shared mixed reviews on virtual nursing. Between December 2023 and March 2024, researchers at the University of Pennsylvania School of Nursing in Philadelphia surveyed nearly 900 hospital nurses across 10 states about virtual nursing’s effect on workloads and patient care.
Fifty-seven percent of surveyed nurses said working with virtual nurses did not reduce their workload, while 53% said care quality improved. The researchers said hospital virtual nursing programs are unlikely to meaningfully improve workload or care quality without sufficient bedside staffing and clearly defined roles.
As health system and hospital leaders evaluate...
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