Behavioral Health Business February 9, 2024
A new study of virtual mental health access adds details to the portrait of telehealth in the U.S.
The RAND Corp study reveals significant regional variation in access to particular features of virtual mental health services. However, the study did not find evidence that telehealth aggravated access issues, especially for vulnerable populations.
“The findings of this secret shopper survey are encouraging insofar as we did not observe a systematic bias in which available services differed based on perceived race and ethnicity of the client, stated clinical condition of the client, or county-level sociodemographic characteristics,” the study states.
The study revealed patients continued to face ghost network issues. About 21% of the nationally representative 1,938 outpatient mental health treatment facilities contacted...
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