Hill December 16, 2021
The use of telemedicine skyrocketed during the pandemic, transforming health care with a convenient alternative to in-person visits. Telemedicine can afford patients increased access to care and preventive services as well as an integrated digital experience. This was certainly a welcome and long-overdue development, for both patients and clinicians.
But now, some health insurance companies are using telehealth technology for all the wrong reasons: to limit access to doctors, tests and in-person visits. These new offerings are called “virtual health plans” and they should worry us all.
Virtual health plans take various forms, but all encourage (and sometimes require) video visits before meeting a clinician or getting a test or service in-person. In some cases, this online...
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