Virtual Doctor Visits Get High Marks in New Survey

The quality of your care won’t suffer if you choose video visits with your doctor, a new study suggests.

It included 254 patients and 61 health care providers who participated in virtual video visits offered by Massachusetts General Hospital in Boston. The appointments are conducted online, using a computer or tablet and a secure application.

Patients used video visits for follow-up care from providers in psychiatry, neurology, cardiology, oncology and primary care. The hospital has offered video visits since 2013.

“Our findings confirm what I felt in my gut, which is that what patients value most is uninterrupted time with their doctor, and they put up with all the other challenges required...