Virtual Care’s Role in Behavioral Health — Opportunities and Risks Highlighted Based on Recent Data

Managed Healthcare Executive August 23, 2024
Briana Contreras

Virtual care offers a significant opportunity to bridge the gap between supply and demand in behavioral health services. However, there are risks associated with the lack of integration between virtual care and traditional healthcare systems, particularly in medication management.

Sanjula Jain, Ph.D., chief research officer at Trilliant recently spoke with Managed Healthcare Executive about the distinct role of virtual care, particularly in behavioral health.

Based off of recent studies published by Trilliant Health, Jain pointed out that virtual care is most effective for “low acuity behavioral health” and stressed the importance of differentiating between long-term care delivery relationships and more transactional, direct-to-consumer models.

Virtual care offers a significant opportunity to bridge the gap between supply and demand...

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