Becker's Healthcare October 16, 2019
Andrea Park

Though healthcare is not known for being particularly open to lasting change, Walmart’s ongoing attempt to revolutionize care delivery with its consumer-first approach could be the one that sticks, according to Knowledge@Wharton.

In a recent podcast from the business analysis journal, Mark Pauly, PhD, a professor of healthcare management at the Philadelphia-based Wharton School of the University of Pennsylvania, and Robert Field, PhD, a professor of health management and policy at Philadelphia-based Drexel University’s Dornsife School of Public Health, discussed Walmart’s push into healthcare.

Dr. Field described the strategy as “a little offense and a little defense.” Walmart has gone on the offensive by attempting to translate its longstanding retail dominance into the level of trust needed to be successful...

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Topics: Patient / Consumer, Provider, Retail care, Retailer
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