Modern Healthcare April 23, 2020
Google’s sister company Verily Life Sciences has joined the mix of companies offering COVID-19 screening tools that hospitals can add to their websites.
The screener, called the COVID-19 Pathfinder, takes the form of a chatbot or voicebot—essentially personified computer programs that can instant-message or speak to human users in plain English.
Hospitals across the U.S. have been implementing different types of chatbots to provide users who visit their websites with information about COVID-19 or to triage patients with symptoms to the right site of care. Even the U.S. Centers for Disease Control and Prevention hosts its own symptom-checker chatbot for the coronavirus on its website.
Verily developed a template for its chatbot service with Google Cloud, but its hospital customers...
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