Healthcare IT Today August 11, 2023
Transforming Service Delivery to Enable Further Investments in Client Engagement
Ventra Health, the leading business solutions provider for hospital-based clinicians, announced today the acquisition of ArcMed, an India-based billing and automation services organization. This acquisition will strengthen Ventra Health’s service performance and quality, optimize operational efficiencies, and provide added scale for automation and growth.
“Based on client feedback, we are transforming our client success and service delivery approach and moving several non-client-facing functions to a more cost-effective model,” said Ventra Health CEO, Steven Huddleston. “This enables us to make greater investments in client-facing areas, such as client success, data and analytics, provider education, quality, and compliance.”
With the ArcMed acquisition, Ventra Health is making a strategic shift toward controlling processes,...