mHealth Intelligence August 21, 2023
Anuja Vaidya

The health systems launched virtual nursing programs to enhance care operations and reduce the administrative load on a burned-out workforce.

Vanderbilt University Medical Center in Nashville, Tennessee, and Jefferson Health in Philadelphia have launched virtual nursing programs in an effort to improve care protocols and ease administrative burdens.

Vanderbilt University Medical Center’s program is being piloted in its 36-bed Ventricular Assist Device and Transplant Unit. Eleven nurses have been trained to work virtually, but only three virtual nurses will support the unit at a time. Virtual nursing support will be available 24 hours a day. The nurses will initially focus on admission and discharge documentation duties.

The virtual nurse will “knock” first, asking the patient if they can appear on...

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