MedCity News December 11, 2025
Health systems should take the lead in fixing the broken prior authorization process, said Jeff Balser, CEO of Vanderbilt University Medical Center, during a recent conference. He highlighted AI, better workflows and centralized support as ways to reduce delays.
Health systems have to take responsibility for the broken prior authorization process and stop deferring action to payers, according to Jeff Balser, CEO of Vanderbilt University Medical Center.
“A lot of the work and time and delays with prior authorization are actually on our end,” Balser declared last week during a panel at Forbes’ Healthcare Summit in New York City.
He noted that providers can begin the prior authorization process as soon as an appointment is scheduled. Many denials aren’t because...
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