Healthcare IT News November 12, 2021
Kat Jercich

Although some schedulers reported positive experiences, the Office of Inspector General found a host of problems with the system’s implementation.

The Department of Veterans Affairs’ Office of Inspector General released a report this week examining whether the VA’s new scheduling system, implemented as part of its electronic health record modernization contract with Cerner, had been effectively deployed.  

The watchdog acknowledged that the new system has the potential to transform scheduling at the Veterans Health Administration.   

However, the OIG found that the VHA and the VA’s Office of EHR Modernization knew “of significant system and process limitations before or after implementing the new scheduling system” at two facilities.  

“These limitations reduced the system’s effectiveness and risked delays in...

Today's Sponsors

Patient Bond
Institute for Healthcare Improvement

Today's Sponsors

Oliver Wyman
Patient Bond

Today's Sponsor

Patient Bond

Topics: EMR / EHR, Govt Agencies, Health IT, OIG, Provider, Survey / Study, Technology, Trends, VA / DoD
A turbulent year, and a retooled future, for the VA's EHR rollout
​​VA revises timeline for $16B Cerner EHR rollout, taps new project leaders
New report sheds light on problems with VA EHR system
VA's $16B Cerner EHR rollout: 6 updates
Washington representative to VA secretary: $16B Cerner EHR rollout harming patients' care