EHR Intelligence November 17, 2023
While there has not been a total outage of the VA Oracle Health EHR for six months, frontline healthcare workers continue to experience pauses in the system.
While the Department of Veterans Affairs (VA) Oracle Health EHR has not experienced a total outage in over six months, end-users continue to report system issues, according to reporting from Federal News Network.
As of November 8, the new platform had gone 185 consecutive days without a total outage and seen 100 percent system availability during 10 of the last 12 months.
However, the EHR is not meeting the metric outlined in the VA contract for the system to run incident-free 95 percent of the time. As of September 30, Oracle Health had...
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