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VA must strengthen controls addressing EHR performance
Healthcare IT News September 25, 2024
So says a new OIG audit, which found the VA and Oracle Health have been misaligned in their responses to outages throughout Electronic Health Record Modernization. While the agency has made procedural improvements, it needs to go further, auditors say.
The Veterans Administration’s Office of Inspector General conducted a new audit to determine whether the VA and Oracle Health had sufficient controls in place to prevent, respond to and mitigate the impact of major performance incidents stemming from the launch of the agency’s new electronic health system at several veterans’ healthcare facilities.
The agency found that a lack of consistent response standards and weaknesses in several controls regulating configuration management and monitoring could have prevented some EHR outages, but...
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