Becker's Healthcare May 5, 2025
Psychologists and psychiatrists working at Department of Veterans Affairs clinics said they have been forced to work in “call-center like conditions” after a decision from President Trump rescinded remote work arrangements, The New York Times reported May 4.
Here’s seven things to know:
1. The VA pioneered telehealth visits about two decades ago to help reach more patients and hired providers for fully remote positions. During the first Trump administration, the VA expanded its virtual mental health care.
2. Since the decision to reverse remote work policies, the VA has scrambled to find adequate office space for tens of thousands of employees, most of whom meet with their patients virtually. At the time of the order, about 20% of...
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