Fierce Healthcare August 28, 2020
The VA’s massive effort to rehaul its medical records system took a step forward with the rollout of a new patient scheduling system.
The Department of Veterans Affairs recently anounced that the appointment scheduling tool was live at the VA Central Ohio Healthcare System.
It marks progress in a $16 billion technology project that’s been hit by delays, leadership turnover, and infrastructure problems since it kicked off in 2018.
VA officials have said they have high hopes that the new scheduling system will help streamline veterans’ and medical providers’ experiences as it gets deployed enterprisewide in the coming years.
Officials said the centralized scheduling solution is a critical component of its overall electronic health record modernization (EHRM) effort.
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