NPR June 14, 2023
By Quil Lawrence

A nationwide Medicare survey released Wednesday found that veterans rated Veterans Affairs hospitals higher than private health care facilities in all 10 categories of patient satisfaction.

The VA takes care of about 9 million veterans at 1,255 facilities — the nation’s largest integrated health care system. Despite many widely publicized scandals, VA health care has been consistently rated as competitive with private care in dozens of peer-reviewed articles.

“I strongly believe that the VA is the best option for veteran care. Study after study shows that quality and patient safety is at least as good if not better than our private sector counterparts,” said Dr. Shereef Elnahal, VA undersecretary for health.

This most recent survey, known as HCAHPS (Hospital Consumer...

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Topics: Health System / Hospital, Insurance, Medicare, Provider, Survey / Study, Trends, VA / DoD
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