Fierce Healthcare June 25, 2020
Heather Landi

Like other health providers, the VA has seen a telehealth boom during the COVID-19 pandemic.

Specifically, telehealth video appointments using the department’s VA Video Connect spiked 1,000% since February and Veterans Affairs’ providers have conducted 1.1 million tele-mental health visits to more than 350,000 veterans this year. Through VA Video Connect, the department has provided 9 million additional virtual care interactions this year versus last year, officials said.

“We intend to sustain and grow from here. We think this is the beginning of a longer trajectory and there is more expansion possible with specialty care delivered at the bedside in the in-patient setting and emergency care settings,” testified Jennifer MacDonald, chief consultant to the deputy undersecretary for health...

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