Becker's Healthcare May 9, 2022
The Department of Veterans Affairs confirmed that its Cerner EHR system has been partly or completely unusable at least 52 times since its launch in 2020, The Spokesman-Review reported May 8.
The EHR system saw a total of 42 “unplanned degradations” and eight “unplanned outages” between its launch in 2020 and April 20, 2022, said Randal Noller public affairs officer at the Department of Veterans Affairs.
Two more outages were also reported on April 25 and April 26, for a total of 52 incidents.
Mr. Noller said most of the incidents were not “large-scale outages.”
The Cerner system, which launched at Spokane, Wash.-based Mann-Grandstaff VA Medical Center in October 2020, is a part of the VA’s $16.1 billion...
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