Using Patient Relationship Management Tools to Improve Preventive & Chronic Care

HIT Consultant October 14, 2019
Jim Higgins, Founder and CEO, Solutionreach

Every year, another 1.5 million people learn they have diabetes. The number of people in the U.S. managing chronic diseases has been growing steadily for several years. In addition, there is more and more pressure on providers to help patients manage these conditions to improve outcomes and avoid complications or readmissions.

The challenge providers face is that visits are short, often just 15 minutes, and patients struggle to retain the information given to them during the appointment. According to one study, patients forget 40 to 80 percent of the information they get at their visit, and about half of what they do remember is inaccurate.

While the required visit summary can be helpful, it’s often read once and set aside...

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