Digital Health June 9, 2022
Dr Gordon Hay, service director of A&E/urgent care services at Moorfields Eye Hospital discusses the challenge to minimising hospital visits during the pandemic and how Moorfields Eye Hospital utilised a video conference platform to implement a fully functional virtual A&E service, providing an effective hybrid care delivery model for the future.
At the outset of the pandemic at Moorfields Eye Hospital, we were faced with two immediate challenges; identify and manage the most critical emergencies and minimise hospital visits while providing continuity of care for our patients. In worst-case scenarios, a lack of access to these essential services could have led to the patient suffering significant harm or loss of vision. Additionally, lockdown restrictions on face-to-face appointments resulted in reduced...