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Using an “Impactability” Lens to Refine Care Management Targeting
CHCS October 24, 2019
Health care stakeholders across the country are challenged to improve care and reduce unnecessary utilization for the nation’s highest-need, highest-cost populations. A variety of approaches exist for determining how to best target resources to this population, but one idea that has recently caught the attention of individuals participating in the Center for Health Care Strategies’ Complex Care Innovation Lab (CCIL) is that of impactability. Rather than identifying patients based solely on previous cost or utilization history, the concept of impactability emphasizes that programs should also consider how patients will likely respond to interventions and what strategies are needed to effectively engage them in care.
Evolent Health, a health care analytics company, suggests three dimensions of impactability:
- Identifying patients who...
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