Harvard Business Review March 5, 2021
Covid-19 has been more than an accelerator into the future; it’s brought a dramatic shift to new ways of working. Many of us have experienced the future in the past year and the opportunity to rapidly integrate artificial intelligence (AI) and robotics—not just as tools, but as teammates—to help future-focused organizations turn their teams into “superteams.”
Thomas Malone, author of Superminds, posited the idea of superteams, which pair people and technology, using their complementary capabilities to re-architect work in more human ways and contribute to new and better outcomes at speeds and scales not otherwise possible.
Transforming teams into superteams by using insights from AI is still an emerging strategy, in part because many organizations continue to view technology narrowly...
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