Medical Xpress February 3, 2025
Kyle Shaner, University of Cincinnati

When it comes to telehealth billing, there’s a conundrum. The increasing popularity of telehealth, the use of electronic communication technologies to provide care when the doctor and patient aren’t in the same place at the same time, has created the problem. When it comes to submitting a bill for the service, the current approach fails to quantify a varying level of medical expertise and experience.

That makes Ohio’s telehealth billing system, like the rest of the nation’s, unsustainable, said Dong-Gil Ko, Ph.D., an associate professor at the University of Cincinnati’s Carl H. Lindner College of Business.

Ko is tackling this issue using artificial intelligence and electronic health records. His work, recently published in the Journal of the American Medical Informatics...

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Topics: AI (Artificial Intelligence), Digital Health, Provider, Technology, Telehealth
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