Becker's Healthcare April 4, 2025
Jennifer Kloke, PhD, Head of AI at Arine and Yoona Kim, PharmD, PhD, Co-founder and CEO at Arine

Artificial intelligence (AI) has dominated conversations among health plans and providers because of its potential to transform the industry. From predictive models for disease onset to chatbots answering member questions, the number of potential AI applications are innumerable. Yet, not all deliver sufficient return on investment (ROI) to health plans to justify implementation. Many organizations implement AI solutions without thoroughly assessing their practicality, value proposition, or potential ROI.

And so, a key question remains: how can health plans use AI strategically to deliver measurable patient outcomes while ensuring positive financial returns?

What Is AI?

Before diving into implementation strategies it’s important to differentiate between three key AI approaches:

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Topics: AI (Artificial Intelligence), Insurance, Patient / Consumer, Payer, Provider, Technology
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