Becker's Healthcare April 15, 2024
Alexis Kayser

The biggest challenges American health systems face are largely out of their control, according to Eugene Woods, CEO of Charlotte, N.C.-based Advocate Health.

In a live interview with Harvard Business Review April 9, Mr. Woods discussed a “mind-numbing burden” of regulatory and administrative practices that get in the way of efficient, quality healthcare.

When a patient is admitted to the hospital, a caregiver must log the right ICD9/ICD10 codes out of approximately 69,000, according to Mr. Woods. Much of this burden falls on the physician — and although Advocate Health takes care of the patient, reimbursements are often delayed or denied.

“I have thousands of people right now devoted to how to work through the administrative hurdles just...

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