Healthcare Innovation October 9, 2025
Pietje Kobus

Bain/KLAS survey shows 70 percent of providers and 80 percent of payers have an AI strategy either in place or in development

Key Highlights

  • 70 percent of providers and 80 percent of payers now have an AI strategy in place or in development, up from 60 percent last year.
  • Focus areas include revenue cycle management and clinical workflow for providers, and utilization and network management for payers.
  • Healthcare organizations seek AI solutions with clear ROI, short time-to-value, and scalable impact to address financial and operational challenges.
  • The shift indicates a move from AI exploration to targeted, profit-driven implementation across the US healthcare sector.
  • Executives emphasize the importance of quick, scalable AI solutions that deliver tangible financial results.

In...

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Topics: AI (Artificial Intelligence), Insurance, Payer, Provider, Survey / Study, Technology, Trends
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