Healthcare Innovation October 9, 2025
Bain/KLAS survey shows 70 percent of providers and 80 percent of payers have an AI strategy either in place or in development
Key Highlights
- 70 percent of providers and 80 percent of payers now have an AI strategy in place or in development, up from 60 percent last year.
- Focus areas include revenue cycle management and clinical workflow for providers, and utilization and network management for payers.
- Healthcare organizations seek AI solutions with clear ROI, short time-to-value, and scalable impact to address financial and operational challenges.
- The shift indicates a move from AI exploration to targeted, profit-driven implementation across the US healthcare sector.
- Executives emphasize the importance of quick, scalable AI solutions that deliver tangible financial results.
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