PYMNTS.com October 17, 2024
Doctor visits and medical bills are a fact of life. But occasionally the payments tables are turned in favor of the patient in the form of refunds or disbursements. It’s a happy event, to be sure, and sometimes an unexpected one.
But all too often the reimbursement is issued in paper form, where the checks sit moldering in the desk drawer, soon to be forgotten. Or the payment amounts to only a few dollars, which won’t solve many problems in today’s healthcare environment.
Adam Keck, senior vice president and director of Managed Service Solutions at Fifth Third Bank, told PYMNTS that healthcare payables are burdened by the costs of paper-based payments, and often it costs more to send out those...
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