Digital Health January 23, 2024
Andrea Chipman

Results from a new report from the Health Innovation Network (HIN) South London and NHS England (London) Digital First team indicate that up to three quarters of Londoners have used online consultation forms, the NHS App and GP surgery websites to access primary care services.

More than 3,000 patients from across London contributed to the report by completing an online survey or participating in focus groups. The report indicates that most people find digital tools beneficial as they allow them to complete key tasks related to managing their healthcare more independently.

Whilst most patients who responded find the digital tools easy and convenient to use, the report also highlights variation across London, with some patients reporting challenges with accessibility and...

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Topics: Digital Health, Patient / Consumer, Primary care, Provider, Survey / Study, Technology, Trends
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