McKinsey June 12, 2024
Is the future of healthcare consumer-centric?
After a slow start, hospitals and payers are making progress toward complying with federal price transparency rules that require them to publish online the pricing information about items and services they provide. As part of a trend of rising consumerism in healthcare, consumers express a high willingness to “shop” for care and can more readily due so with price transparency rules in place. Once consumers are able to easily access pricing information, what effect will this have on their healthcare choices?
In this episode of McKinsey on Healthcare, McKinsey senior partner Gunjan Khanna talks to Amanda Eisel, CEO of Zelis, a healthcare financial-services platform providing integrated healthcare, cost management, and payment solutions that connect...
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