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Unlocking success: Examining urgent cares’ post-pandemic strategies
Physicians Practice March 27, 2024
When it comes to alleviating capacity strains, urgent care clinics play a pivotal role.
Since the conclusion of the Public Health Emergency (PHE), urgent care (UC) clinics have struggled with new challenges, specifically decreased visit volumes, staffing issues, and surviving amid the overall economic downturn. The first three quarters of 2023 brought visit volumes below historical benchmarks, coupled with changes to payer guidelines and a concerning rise in claim rejections or denials from 2019. The uncertainty in the UC market has left many owners and operators contemplating the viability of keeping their practices open.
A growing issue in the healthcare industry is the overcrowding of emergency rooms, as seen at Massachusetts General Hospital, which declared a ‘capacity disaster’ in the...
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