Behavioral Health Business November 21, 2021
The behavioral health industry had gradually been moving towards telehealth even before the pandemic, but COVID has only accelerated the transition. Many have also called for telehealth to become a permanent part of the post-COVID behavioral health landscape, especially as a way to increase access to those who may otherwise have trouble getting it.
Dirk McMahon says he is among those within the industry who think virtual care can fix the problem of access.
“I used to get a lot of emails that would say, ‘I can’t get access to a behavioral health doctor when I need to,” McMahon, who is the president and COO of the UnitedHealth Group (NYSE: UNH), said recently at a conference held in Boston by...