Becker's Healthcare July 17, 2024
UnitedHealth Group’s CEO said the company was “over-optimistic” about how quickly business would return to normal following the Change Healthcare cyberattack.
The February ransomware attack delayed payment and claims processing for healthcare providers around the country, as UnitedHealth subsidiary Change Healthcare handles an estimated 1 in 3 healthcare transactions.
“We were a little optimistic in hindsight at the pace at which we thought people would come back in terms of putting their flow through the system once it was reconnected,” UnitedHealth CEO Andrew Witty said in a July 16 earnings call. “I think as we’ve looked to the last several weeks — that momentum and pace in particular, as we look at new clients come in and as well...
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