Becker's Healthcare May 29, 2024
UnitedHealth Group is running around 500 use-case applications for AI across the organization, CEO Andrew Witty told investors.
Speaking at a conference on May 29, Mr. Witty said some of the company’s AI efforts are “low-hanging” opportunities aimed at speeding up administrative processes.
“It’s not Einstein opportunities,” he said. “These are relatively straightforward. Some of them are already underway. They play out in areas like speed, allowing call handlers to deal with issues faster than they used to.”
Heather Cianfrocco, CEO of Optum, told investors Optum’s AI efforts are focused in two areas.
“One is administrative support, particularly for clinicians, giving clinicians time back at home or in the office,” Ms. Cianfrocco said. “The second area...
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