PYMNTS.com May 1, 2024

UnitedHealth’s CEO said the company is still investigating a security failure behind a massive cyberattack.

Testifying before the Senate Finance Committee Wednesday (May 1), Andrew Witty said the company has not yet determined why its computer systems were left open to a ransomware gang that crippled the U.S. healthcare system earlier this year.

According to a report by Bloomberg News, senators spent two hours questioning Witty about UnitedHealth’s defenses, which were breached when intruders accessed a server that wasn’t secured by multifactor authentication.

“We’re trying to dig through exactly why that server had not been protected,” Witty said. “I’m as frustrated as anybody about that fact.”

Lawmakers accused UnitedHealth of failing to establish basic security protocols and to prevent and...

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