PYMNTS.com April 18, 2024
Change Healthcare’s troubles are apparently not over.
The company, which is owned by UnitedHealth, said Thursday (April 18) it had fixed an issue that had hindered medical claims processing for some customers, per a report by Reuters.
According to that report, a fix had been found and was being monitored to make sure it worked. A spokesperson told Reuters that the incident may have affected “a small subset and customers may have already been communicated,” and that the company will provide additional information if and when it becomes available.
Reuters said it was unclear if this incident was related to the massive hack in February that disrupted hospitals and pharmacies around the country. UnitedHealth said this week that the hack...