Healthcare DIVE January 16, 2025
Rebecca Pifer

UnitedHealth’s annual net income plummeted to $14.4 billion — its smallest since 2019 — as the company spent billions to recover from a cyberattack.

UnitedHealth brought in a record $400.3 billion in revenue in 2024 despite a string of crises for the nation’s largest healthcare company, including a massive cyberattack, heavy congressional and regulatory scrutiny and the shooting of its top insurance executive.

However, UnitedHealth’s annual net income plummeted to $14.4 billion — its smallest profit since 2019 — as the company spent billions to recover from the cyberattack on claims processing subsidiary Change Healthcare and made less from offering Medicare and Medicaid plans, according to financial results released Thursday morning.

Still, when excluding the cyberattack costs (and other factors...

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