Becker's Healthcare January 24, 2022
The widespread adoption of telehealth is what UnitedHealth Group CMO Mary-Margaret Wilson, MD, calls “one of the most dramatic changes” in healthcare, but the next step is using that development to drive health equity.
In a roundtable on using telehealth to address health inequities, three UnitedHealth Group leaders — Dr. Wilson, Optum Care CMO Daniel Frank, MD, and Catherine Anderson, senior vice president of strategy for UnitedHealthcare community and state — outlined how the pandemic formed virtual medicine, ways UnitedHealth Group is using it to support underserved communities and what questions still linger as telehealth moves forward.
Eight takeaways:
1. Dr. Wilson said from a clinical standpoint, UnitedHealth Group is viewing telehealth as a means of connecting a...