Becker's Healthcare January 16, 2025
Rylee Wilson

UnitedHealth Group’s new CEO, Andrew Witty, said the company is committed to reducing prior authorizations and improving customer satisfaction on the company’s first investor call since the murder of UnitedHealthcare’s previous CEO, Brian Thompson.

On a Jan. 16 call, Mr. Witty told investors the healthcare system “needs to function better.”

“Healthcare in every country is complex, and the solutions are not simple, but you should expect this company to continue to work at it, finding what is needed, developing solutions, bringing those solutions to scale and making a positive impact on the lives of millions of people,” Mr. Witty said.

The murder of Mr. Thompson sparked backlash against UnitedHealth Group and other insurers, often over decisions payers...

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