Uninsured, less educated patients less likely to question medical bills: study

Healthcare DIVE September 3, 2024
Emily Olsen

But contesting bills can help patients financially, the research found. Most respondents who reached out to billing offices reported some financial relief, like bill corrections.

Dive Brief:

• Patients with less education, lower financial literacy and those without health insurance are less likely to contest medical bills, according to a study published Friday in JAMA Health Forum.
• One in five survey respondents reported that their household had received a bill they disagreed with or couldn’t afford in the past year, but only 62% reached out to a billing office to address the problem.
• But disputing medical bills can help patients financially — most respondents who contested their bill reported at least one form of financial relief, like bill...

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