Forbes March 12, 2025
Retail has undergone a rapid transformation in recent years. Customer expectations are changing rapidly, and businesses that adopt unified commerce can meet these expectations. But the real revolution is yet to come: Artificial intelligence (AI) is set to take unified commerce to an entirely new level.
From personalized recommendations and automated inventory management to AI-powered customer service, AI is reshaping how businesses interact with their customers.
As someone who has been deeply involved in digital transformation projects within the retail sector, I have witnessed...
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