Healthcare Innovation February 21, 2024
From Epic’s Haiku, Canto or Rover app, clinicians can launch LanguageLine’s app with the patient’s information and preferred language already selected
UMass Memorial Health (UMMH) has integrated a language interpretation app into its Epic EHR to provide on-demand access to a network of 20,000 medical interpreters for more than 240 languages.
The LanguageLine SMART-on-FHIR-based app is embedded directly in the Epic charting application used broadly for patient appointments, which the company says streamlines processes and enhances care for diverse populations in UMMH’s areas of service.
In 2023, Worcester, Mass.-based UMMH patients spoke 108 different languages, leading to over six million minutes of interpretation. LanguageLine Solutions says its app simplifies the process of connecting with an interpreter and ensures automated,...
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