HealthLeaders Media September 19, 2023
The recent UAW strike draws on similar workforce concerns revenue cycle leaders have been facing with their staff for years: technology advancement.
KEY TAKEAWAYS
– The UAW wants to make sure their jobs remain secure as technology advances. Who else is thinking the same? Your revenue cycle staff.
– Automation in the revenue cycle isn’t an if, it’s a when, and each time you implement new technology in the department, it’s not improbable that your revenue cycle staff is wondering where they stand.
– There are a few lessons that leaders can draw from the UAW strike to protect their teams from the fears of job insecurity as automation and AI continues to take hold in healthcare.
While...
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