Healthcare IT Today October 23, 2023
The following is a guest article by Pete Heydt, President at Patient Pay
Ninety-five percent of healthcare leaders expect outpatient volumes to increase, with many anticipating increases of 10% or more this year, a recent survey found. However, capitalizing on increased activity demands that leaders streamline their operations—including around patient financial engagement and payment—so they can make the investments needed to set themselves apart from the competition.
For example, as outpatient services such as infusions outpace projections, and as the Centers for Medicare & Medicaid Services open the door to more outpatient procedures by moving 11 procedures off its “inpatient only” list, ambulatory providers must have the financial strength to make the investments needed to support growth. They must...