Healthcare Digital July 1, 2023
Irem Radzik, Senior Director of Product Marketing at Reltio, explores how a trusted data foundation can deliver the best hospital patient experience
Better patient experiences are closely associated with lower medical malpractice risk, as well as greater employee satisfaction, leading to lower turnover. Patients with better care experiences often have better health outcomes—an important factor as the industry moves towards value-based care models, reimbursing providers for the quality—not quantity—of services.
It is incredibly important to have a trusted data foundation to deliver superior customer experiences and healthcare is no exception. As healthcare providers invest in digital channels and analytics, the need for improving data quality and trust in the core business data takes a higher priority.
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