True quality isn't measured in rankings, says Northwell's chief quality officer

Becker's Healthcare August 3, 2023
Bari Faye Dean

When hospitals are ranked by reliable sources — such as The Leapfrog Group, CMS and U.S. News & World Report — top scores go a long way to reaffirming safety and satisfaction efforts for both patients and staff. Similarly, lower scores highlight where more work needs to be done.

Rankings are valuable “for what they’re measuring,” because they provide insight into how a hospital rates with regard to some of the most important metrics, Peter Silver, MD, senior vice president, chief quality officer and associate chief medical officer at New Hyde Park, N.Y.’s Northwell Health, told Becker’s.

“How can you possibly say that mortality rates aren’t important? Or that hospital acquired infections aren’t important? Or that readmission rates aren’t...

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