Medical Economics July 26, 2024
How does value-based care work in a retail clinic setting? Quite well, when partnerships, technology and payment combine to serve patients.
Retail clinic use has surged in recent years, exceeding that of urgent care centers, primary care practices and even emergency rooms. Consumers flocked to these clinics, which are often located in big-box stores, because they addressed a complaint long expressed by patients about traditional primary care: inconvenience.
However, convenience often comes at a hidden cost. The services provided at a retail clinic may seem expedient initially, but they often require a larger time investment later for anyone with complex or chronic health conditions not adequately addressed in a one-off visit that may require specialist care. As a result, patients...