Healthcare Platform Blog December 20, 2021
Two recent surveys shed light on the issue of patient loyalty to local care providers for telehealth visits. While the findings are mixed, local providers should be concerned about how they’re faring in the telehealth platform wars. Let’s take a look at both surveys.
Early Evidence Suggested Patients Preferred Their Own Providers for Telehealth Visits
Early evidence suggesting patient loyalty to their own providers was shown by The COVID-19 Healthcare Coalition Telehealth Impact Study Work Group. Their survey asked about telehealth encounters between March 1, 2020 and January 30, 2021 and included 2,007 respondents.
As shown in the graphic below, the findings demonstrated that a vast majority of telehealth services were taking place with “my own provider” (ranging from 71%...
Today's Sponsors
Today's Sponsor