Medical Economics April 16, 2024
AMA poll shows effects on processing claims linger weeks after announcement of major computer hack.
Doctors continue to struggle financially due to the Change Healthcare cyberattack.
More than a third of physician practices (36%) have seen the suspension of claim payments, according to a survey by the American Medical Association. Four out of five (80%) said they lost revenue from unpaid claims, and more than half (55%) used personal funds to cover expenses, the AMA said.
In addition, 32% have said they can’t submit claims, and 22% said they can’t verify if patients are eligible for benefits. The AMA conducted what it called an “informal survey” between March 26 through April 3, with more than 1,400 respondents.
Jesse M. Ehrenfeld,...
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